PERSONAL DATA PROTECTION
This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy. By accessing the Sites or utilising the Services, you hereby voluntarily consent to the use and collection of your information, including your personal information, personal preferences, any information of others provided by you, in the manner described in this Policy. Without limiting the generality of the foregoing, you authorise Genius Care to transmit your information within and/or outside Malaysia in the manner and for the purposes described in this Policy.
Automatic Data and Information Collection
may also collect aggregated data or anonymized data that does not directly identify you. We may combine data and information we collect about you with data and information we receive from third parties.
Type of Data and Information Collected
The type of data and information collected from you is Personal Information that may include but not limited to the following: (I)Name, identity card number/passport number, nationality, postal address, phone number, mobile phone number and e-mail address. (II) Financial account information, such as credit/debit card number and other payment information including the name of cardholder, card number, expiry date and other bank account details. (III) recording of your image via CCTV cameras installed at our physical Genius Care Centers. (IV) recording of calls placed by you to our customer service, if any.
We may also collect data and information about you or others as you provided such as the following: (I) If you take a survey or interact with us in various other ways – demographics information, your comments, feedback, questions or suggestions, and information about subjects that may interest you.
How Does Genius Care Use Data and Information About You and Others that you provided?
Genius Care may use information about you or others that you have provided on your own fault for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you or others that you provided to: (I) Process and manage your purchase and use of Genius Care products and services, including but not limited to your accounts and program participation, your use of the Sites. (II) Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities. (III) Communicate with you about your accounts and program participation and your requests for information. (V) Communicate with you about our brands, products, events or other promotional purposes. (VI) For internal operations, including troubleshooting, data analysis, testing, research and service improvement.
The data and information that we collect from you may be transferred to, and stored at, a destination outside Malaysia. By submitting your information and accessing the Sites, you give consent and agree to such transfers.
Does Genius Care Share Personal Information or Information of Others that you provided with Third Parties?
How is Personal Information Secured?
Genius Care takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information. While we take these reasonable efforts to safeguard your personal information and information of others that you provided, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
You can at any time contact Genius Care data privacy officer at Email: firstname.lastname@example.org
Genius Care Corporate Headquarters, C-9, Block C, Dataran Puchong, Jalan PU 7/1A, 47410 Puchong, Selangor.
Questions and Feedback
We welcome your questions, comments and concerns about privacy. Genius Care Customer Relations can be contacted online, at email@example.com or Whatsapp us at +6010-250 6161.
Last Revised: 14 October 2021